Shipping policy
Thank you for shopping with Phaila Collection .
Order Processing: Orders are typically processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping time: After your order has been processed, estimated delivery within the United States is 3-7 business days. Delivery times may vary depending on the shipping carrier, destination, weather, or other circumstances beyond our control.
Tracking: Once your order has shipped, you will receive a confirmation email with tracking information when available.
Incorrect Shipping Address: Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error in your shipping information.
Lost or Damaged Packages: If your order arrives damaged or you experience an issue with your delivery, please contact us at phailacollection@gmail.com so we can assist you.
Thank you for supporting Phaila Collection